Originally Posted by
JMN57
Worse than slow I was on a BSI 738 to JFK (aka Escape from ORD) and they never turned on gogo. I asked the FA a couple of times but nada. Kind of sucks when you have the subscription. As they've been jacking up the price, there should be a consequence for failure to deliver service.
Disputing the charge with your CC on the grounds of paid for service not received is likely to get more attention.