Originally Posted by 318i

Thanks for all the responses. Yes, of course we called Chase and advised we would be out of the country. Yes, the card worked well in the States prior to our trip to London. Yes, I feel like I'm going mad with this card in my wallet.

Adding to the madness, it works in some places. The hotel, two department stores, and a restaurant near the Notting Hill Gate tube. Each time, we advised that we had issues but the swipe worked.

Striking out everywhere else, particularly on mobile readers that waiters carry (aside from the one in Notting Hill).

Another call to Chase found me speaking with a rep who vehemently argued that this was a merchant issue. Right. Fool me ten times, shame on Chase.

Canceling as soon as the bonus points post / sharing the experience widely.