Elliott just isn't knowledgeable about how programs work. He doesn't belong to them, makes erroneous assumptions about them, doesn't even read FlyerTalk, and is simply trying to stir up controversy to improve his traffic. He's offering bait, and some are taking it. I like Elliott on TSA, and his ombudsman work can be informative. On loyalty programs he offers little insight. I've always wondered if once he didn't dabble in Delta and found his skypesos worthless.