I got a call from them at 8:30 am est this past Saturday. Haven't used my card in over a month until Friday afternoon. $20 charge went through, then tried to buy a $500 gc at CVS. Cashier was prompted to call and verify, and was still subsequently denied. Was denied again for smaller purchases later. The call the next morning was their automated fraud dept call asking if it was me that used the card. Haven't tried to use it since but the message said it was good to go.