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Thread: BA won't reroute ticket due to luggage already checked in..?
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Old Apr 22, 2013 | 3:08 am
  #6  
Jordan D
 
Join Date: Sep 2010
Location: London, UK
Programs: BA Gold, CX Gold (OW Sapphire), Hilton Gold, SPG Gold, Accor Platinum
Posts: 1,476
It's a poor show from BA.

Case example - QF in Sydney back in 2009. One of their (then) new A380s went tech prior to boarding the SYD-SIN-LHR flight, and I couldn't wait 6hrs for the inbound A380 to arrive, be turned and readied as I had to get back for a funeral. So, after a short while of ('not possible'), QF made it happen - they handed me the phone to the guy going through the bags and asked me to provide a 'visual' identification of the bag in addition to the tag number.

24hrs later, bag is on the belt waiting for me as I arrived on my rereouted journey on board SYD-BKK-LHR.

It is possible - if the airline is willing to pull their finger out to make it happen
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