Originally Posted by
aster
To be honest I was just expecting something along the lines of a 1-way/1-leg upgrade voucher. Since I purchased F and they could only deliver C then it just seemed natural that they might offer to do the opposite on a future flight to make up for this...
I will definitely write in just for the experience and to see what the response is. Is there a main/head office that is the best place to direct such correspondence?
I believe EKs logic may have been that they may have allowed you to rebook into an F cabin had you been flexible with your schedule a bit, without any change fees or fare difference payments on your part. I think 24 hours notice is a bit short and they should have offered you some compensation (at least miles). But since you chose to stick to the same flight, no compensation.
I had a kind of similar experience with EK in the past where I was booked in J to LHR on EK029 but after they downgraded it to a 777 due to A380 wing cracks, they allowed me to shift to any A380 flight on that day without any change fees or fare difference payments. I ultimately went on EK001.