Could be a sign of things to come in other markets as well...
Brilliant idea, just like many of the recent "enhancements" at LH.
http://www.scmp.com/business/compani...cierge-service
Amex cuts concierge service after review
End of personal assistance for Platinum credit card customers leaves issuer with less scope to differentiate itself from its bigger rivals
American Express is partially withdrawing the concierge service for high-end clients that it launched to mark itself out as a classier option than rivals Visa and MasterCard.
In a recent letter to its Platinum credit card holders, Amex said its "concierge service from restaurant referrals and reservations to flower delivery will be ceased with effect from May 1, 2013".