Originally Posted by
airbus320
There is something about this story that puzzles me.
No business (even AC) can be stupid enough to ignore an legitimately unhappy pax who just spend 50K for a trip's worth of tickets.
Something is not right here......

You probably just begin to smell the stinkiness here?
The bloody fact is that the "filty rich" pax in Canada regardless have to fly Air Canada for most of the times, and AC knew that for 1000 years, because this is the home airlines, for whatever reasons, the only one that you have to fly....again unless you are a LCC passenger.