FlyerTalk Forums - View Single Post - Cancelling a simple redemption booking
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Old Apr 19, 2013 | 2:13 am
  #3  
Coolers
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Join Date: May 2006
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Posts: 731
This often happens when you are trying to cancel within 24 hours of booking. Within this period, there are no cancellation charges but the website cannot handle this. You can either call them up to cancel the ticket for free or wait until the 24 hour deadline and cancel online for the standard fee.
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