the product received is C**P as well. and the co. running it too. who makes me spend an hour at the AI HQ with clueless staff to extend my reward points validity for a year?
The (ex-IC) FFP-cell is indeed clueless, but you can't blame that on loyaltyplus. Their part (flyingreturns.co.in, crediting of miles) is not poorly done in any sense.