FlyerTalk Forums - View Single Post - Chase absolutely screwed us on our British Airways redemption ticket
Old Apr 18, 2013 | 11:53 am
  #4  
mia
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Originally Posted by cashmccall
Today we were told our December 31st spending amount that put us over the $30k did not qualify since it posted on January 1st. Our signed sales ticket to the business is dated December 31st!!
  • Go to chase.com
  • Login
  • Select the BA VISA account
  • Click: See account activity
  • From the pulldown choose: All transactions

For each transaction there are two dates: Trans date and Post date.
Late 2012 transactions are probably still listed.
Find the transaction in question.
If the Trans date is in 2012 you have something to pursue further, but if it is in 2013 the problem is that the merchant did not submit the transaction on the 31st, and Chase would be doing you a favor to credit it in 2012.

The full terms and conditions of the certificate offer is here:

http://www.britishairways.com/travel...s/public/en_us
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