Originally Posted by
shingu79
Slightly off the topic again but...
Since Virtuoso TAs can arrange for AMEX FHR bookings as well, what are the advantages
of having your TA book the rooms rather than booking them yourself online?
Actually, *any* TA can book through American Express agency services... but to respond directly to your question:
(1) Your TA can follow up on your behalf with a phone call or email to the sales manager of the hotel to VIP your stay, flag your reservation for an upgrade, and convey any of your standard requests to the hotel.
(2) It saves you the hassle of dealing with FHR's website or phone system.