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Old Apr 17, 2013 | 8:59 am
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mdjtlj
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Join Date: Jul 2001
Location: Houston (Sugar Land/Booth)
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Posts: 146
UA Blocking PageOnce Triptracker

Greetings,

Hopefully this won't turn into a long and drawn out debate, maybe someone at UA can chime in and give us the reasoning as to why they started blocking PageOnce Triptracker on/about 24 Mar 13.

For those of you that are not familiar with this application, you give it authorization to log in and pull your itineraries from the respective sites and it displays them all at once in a single location. No need to use any individual app for each and every provider, it put them all in one place. It did not work off of mailed itineraries or any other scheme like that.

It was hyper-convenient (and free) which gave great benefit to me personally, as I would not have to try to synch calendars with my bride, nor would I have to send confirmation emails. She could simply open the app and see where I'm at, which hotel, what flights, etc..... (it got me into trouble a couple of times too, when I booked but forgot to tell).

I contacted PageOnce support and the quote was this:
Pageonce is currently blocked by United Airlines. United no longer wants you to be able to monitor your MileagePlus account using Pageonce. If you disagree, feel free to let United know on Twitter @UNITED_AIRLINES
This raises the question why should this be blocked? I gave them permission (I realize that many would not) to get the information on my behalf, how does this differ than having my admin do it? Do they not realize that we use many travel providers and consolidating this information is key to keeping organized? My travel schedule may change many times in a week, manual manipulation is not feasible, this app saved my posterior on many occasions.

Outlook does calendering fine, but it still requires many things to be done manually. If you use the export to calendar from UA.com, why does it create a new calendar that I have to manually move to my calendar and then delete the newly created calendar?

I guess that I could share my Outlook calendar to my wife's account, but she probably doesn't want to see dozens of items that I've calendared for each and every day, she just wants to know where I'm at and when I'm coming home, this app was beautiful in this regard.

I hope the reply from UA does not say "use our outstanding United app on your iPhone", that is just silly. It does what it does well, but does nothing when it comes to aggregating the data with other providers (which there are on each/every trip). And while we are on their app, why no iPad version? What century are their developers in?

Any additional insight as to why UA is doing this? That is, making it harder for their customers to actually travel with them?

As you can tell, frustrated in Houston.
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