Got an answer and it did piss me off. Shall I flush my gold card down the drain now?
Dear Mr. luitje,
Unfortunately, at time of review, the rate found was higher than the
rate you booked with us. If you wish to cancel the reservation you have
with us, please reply to this email that you would like us to cancel.
Thank you for allowing us the opportunity to assist you.
Regards,
| Member Services Online Customer Care Specialist, Carlson
Rezidor Hotels
You bet I will cancel. Both my bookings in fact. There are quite a few honest businesses in this industry to support.