Originally Posted by
NickW
Yes, this is in evidence here too. Having ordered the $40 burger at New York Bar this evening, was told it was only available well-done. One of my friends asked for avocado on his burger, told they don't have it. I point out that I'm pretty sure they do and if he can just ask the chef I'm sure it won't be a problem. Followed by some comedy with pointing at the menu and finally "ああＯＫです".
Yes! We have no ... avocados ... ?
Apparently they do and the chef understood the intent.
It always amazes me that even high-end hotels under foreign management seem to have difficulty training waitstaff to be more flexible and adaptive to guests' needs. It is ridiculous that a simple request for an avocado topping on a hamburger should be such an ordeal. Avocado is a relatively common hamburger topping in Japan.