FlyerTalk Forums - View Single Post - United 1K help desk agent hung up my call
Old Apr 14, 2013, 4:17 pm
  #14  
JeffS
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Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,764
Originally Posted by channa
You mean they don't log who opens each record?

If that's true, that's ridiculous.
Why is it ridiculous? Does your company create an audit trail every time someone views a record? We are a regulated company and I can tell you we do not.
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