Originally Posted by
channa
If you're flying IAH-AUS, and they pop you on the next IAH-AUS which is wide open, then it's a piece of cake. Anything more than that, and it gets more difficult, as as a result, more time consuming.
but it shouldn't! My last change took a little while as well also with a seasoned PMCO agent (I know this for sure since I heard her say 'common computer, why is it taking you so long ... Continental schedule change
).