Originally Posted by
mrkymark
I havent booked with Alamo for a long time, use to like their website but their new one is really glitchy. I booked a reservation and tried to view it online and it says: "You cannot modify this reservation online. To modify or cancel, please call (888)826-6893."
Saw a few posts on this issue in Feb 2013, so they still haven't fixed it?!?
The February issue (right after the new site was released) was that
no reservations made through any third-party site (Expedia, Travelocity, etc.) would be visible on alamo.com. That was fixed pretty quickly (within a few weeks of me emailing about it in January), but the website still has occasional glitches in pulling up some reservations, usually ones made with discount codes, and (I believe) it can happen even if the reservation was made on alamo.com.