Originally Posted by
sensei
We'll be checking in tomorrow night. During our last stay, this past weekend, we had a surprising number of service issues. I brought these up with hotel management and to their credit they listened and ensured that the rest of the stay met expectations.
April is the traditional hiring season. Maybe there are a lot of new hires still getting their feet wet?
Although I also had a rare miss on a fundamental service issue back in February. The GM was apologetic enough about it, but now I'm concerned that it was not an anomaly...