Flight/Origin-Destination: AC151 YYZ-YVR
Date: 10-4-2013
Cabin: Y (MP award)
Status: Free agent

Pre departure

Was check in quick and efficient? Yes, less than 2 mins to check bag at bag drop. Used Passbook BP; love that!

Did you use priority security (if eligible) and if so, was it quick and efficient? Yes, Nexus.

Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? N/A, used the Plaza Premium Lounge - basic wine but drinkable as medicine for a 10:55pm departure . Thai style chicken and noodles/rice on offer.

Was priority boarding offered (if applicable to your status) and efficient? N/A as no status but boarding very efficient with 2 agents

If there was a delay, did the gate agent provide timely updates? No delay.

Onboard - Y cabin: Efficient and professional drink service. Went to sleep asap.

Were the crew professional & well groomed? Yes

Was the IFE activated on the ground? Yes

Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? Approx. 25 minutes

How was the quality of the meal/Onboard cafe? Just had beverage but coffee n/a due to turbulence

Did the cabin crew offer water regularly throughout the flight? Yes.

Post departure

If you have checked baggage, did it arrive within reasonable period of time? Yes, 25 mins

Overall experience/any other comments

No complaints at all. Arrived exactly on time. Luggage took 25 mins which was a bit long considering at 1am we were the only flight at the carousels. Not a biggie as I made the N10 bus regardless. Considering this flight is often delayed for late cnx at YYZ I guess I got lucky!