FlyerTalk Forums - View Single Post - BAEC usa phone center is closing uk changing to 1am

Apr 10, 2013 | 6:27 pm

#6

JAXBA

Join Date: Mar 2009

Location: JAX

Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red

Posts: 3,755

See also http://www.flyertalk.com/forum/briti...ll-center.html

Quote:

Originally Posted by britbronco22

So the UK call centre will need to be able to access US Registered BAEC accounts then, I thought that wasn't possible?

It's a system restriction - agents aren't just saying they can't, they really can't (yet). It wouldn't take much for the restriction to be removed and Exec agents to be trained globally... and it looks like it might be coming.

Quote:

Originally Posted by BizFlyin

Here's hoping they close the rest and move them all to the UK as well.

I'll try not to take that personally...

Reply