Originally Posted by thelittlevoice

I recently booked Radisson Plaza Lord Baltimore through agoda.co.th. The rate is actually the same everywhere, $113 a night, but I needed to book through agoda because I need to get a receipt in Thai for my boss. I chose my dates May 30 to June 5, everything went smoothly but when I got a confirmation, it came up as July 30 to August 5. This was a non refundable fare, no change, no cancel. I contacted Agoda right away and they told me they would contact the hotel. They then wrote me that the hotel wouldn't change my booking. I had a friend in the US called the hotel for me. She did and said that the hotel didn't seem to have any problems changing the dates but since the booking was made through agoda, they can't touch it, agoda will need to contact them. I'm a bit confused since Agoda mentioned they already contacted the hotel and they said no? And now the hotel said Agoda never did?

Did you guys have to change a non changeable booking before? What would be the best way to deal with this situation? Thanks.