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Old Apr 10, 2013 | 12:29 pm
  #19  
barberio
 
Join Date: Aug 2007
Posts: 220
Unfortunately, it's been my experience that Flight Crew and Gate Crew are rarely if ever given advance warning of a disabled passenger, and the first they will know of this is when they ask for assistance boarding. Check in *should* know, and should inform Crew, but often don't as 'assistance' is almost always contracted out to the Airport. (With a rare few airlines that manage their own passenger assistance at their major hubs)
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