Originally Posted by
eightblack
Why would they hold back 7 F seats? You couldnt upgrade to J either, despite J still having 10+ seats available. With J, I can understand them holding inventory back a whisker if they know Y is oversold - but this is also the first time I have seen EF be way off in its data.
I am now going to spend the flight constructing an arm waving email to Skywards in Dubai. Wish me luck.
I have an identical situation on my DXB-BOM leg next week. Only one seat occupied in EF and no Z inventory available for upgrade on a 777.
Originally Posted by
eightblack
I am now going to spend the flight constructing an arm waving email to Skywards in Dubai. Wish me luck.
My best wishes!!! I've just been scanning EF for both Z and D inventories but they seem to almost non existent, except on routes either served by 2+ 380s or 332s.
The other thing that has been really bugging me since last month is the Indian call center where EK seems to have outsourced all of its voice and email customer support. These guys are completely clueless, don't seem to have any authority to do anything, and the usual attitude is that "you can actually view/ do all of that from the web." I feel that I can now do much more through EF than by calling up the call center.