Originally Posted by
CFFrost
I just booked a Hotline rate at a Kimpton hotel. I've never stayed at a Kimpton hotel (I'm excited to, since they all look like nice hotels - this one in particular.) I just signed up for InTouch (just after booking the hotel). Are there any benefits that a "no status" first timer would receive? The site made it appear like there were some benefits for all members.
For those of you that have received benefits while booked on opaque booking sites, do you call the hotel ahead of your arrival to add your InTouch information, or just alert the front desk on arrival?
Thanks.
I always call the front desk ahead of time to confirm my reservation and assure that my InTouch number is designated on the reservation. I also ask for any dining or tourist recommendations in the area, as well. Being nice and friendly goes a long way. My first stay was at the Monaco, Alexandria as noted above. We were treated like premier guests who had tons of loyalty points. I had actually signed up for InTouch just after booking on Hotwire, just like you did. Also, look into a status match if you have any status with any other hotel brand. I had platinum with Priority Club and emailed Kimpton for a status match and my InTouch was upgraded to Inner Circle which comes with a great list of perks. I think it is just the Kimpton way of business to treat every customer fabulously. Always ask nicely for an upgrade at checkin. If you don't ask you don't get...