FlyerTalk Forums - View Single Post - Tips for avoiding missing connections at MAD?
Old Apr 9, 2013 | 2:18 pm
  #14  
NickB
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Originally Posted by KIXJNB
Unless it suits them in case the onward flight is overbooked. Happened to my family and me. We ran like the wind from our late TXL-MAD flight, arrived at the intercontinental flight's departure gate while other passengers were still boarding, but were refused to board ourselves.
Seemed like it was convenient for Iberia to assume we would never make it and use our seats to work through the waiting list.
This constitutes a denial of boarding as per Regulation 261/2004 that would have entitled you to denied boarding compensation (€600/person for an intercontinental flight).
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