Originally Posted by
username
Upon closer look of the T&C, it says:
A reservation using this coupon must be cancelled by reservation rental date or coupon will be considered redeemed.
But shouldn't the location have cancelled the reservation if they were refusing to rent the car to me? Thank you for pointing that out... have been busy at work but hope to get time to call Avis over the next few days if they never e-mail me back.