Join Date: Sep 2012
Location: Up In The Cloud
Programs: UA 1K MM; BA S, AA G; AS G; DL | SPG P50, M G, CC G, IHG P, HLT S | Hertz PC, Avis F
Posts: 683
4 MONTHS!
Timeline for me
9 Dec 2012: Cancel C+P,500+ GBP due, Online form filled myself
25 Jan 2013: Called BA US office, Online form filled by agent
15 March 2013: Called BA US office again, promised to get back to me in 2 days
29 March 2013: Called BA US office 3rd time after no news in 2 weeks, demanding to speak to UK team.Got connected to customer relation office in UK
2 April 2013: Got call from UK, saying refund had been processed since 28 March 2013
4 April 2013: Refund received in the bank provided on the online form, 800+ USD, 1.6+ exchange rate
8 April 2013: Letter received from BA NYC office, dated 4 April 2013