And now the story has hit The Economist (at least online), with the headline "United's bad week" and a reference to the photography incident.

It doesn't matter who's right or wrong when United fails to get ahead of these stories and break free from the widely-held perception that they treat their customers as enemy combatants. We all know that's not generally true. But it's hilarious to watch this thread continue its micro-focus on parenting or the acceptability of obscene content, when in fact the real issue is United's continuing roll of epic PR fail.