Originally Posted by
AsiaTraveler
I have successfully negotiated with airlines before for schedule changes <90 minutes, but never for a refund- usually for a better schedule ...
as always, it helps if you have an acceptable option or two that you can present when you request the change
Originally Posted by
AsiaTraveler
... Unfortunately, the difference between 2:15 & 3:30 pm is hard to make that case on, unless you wind up arriving more than 90 minutes later than originally scheduled or have some other reason why the later arrival is going to make or break your trip.
customer service reps will often empathize with unavailability of transportation to the ultimate destination ("After I get off the DL flight at XXX I'm actually going by bus/train to YYY at hh:mm which is the last trip of the day, so by arriving 1+15 later I now have to overnight at XXX or spend a ridiculous amount of money for a taxi or a one-way car rental.")