Originally Posted by
Guy Betsy
The J Lounge Satellite Terminl is much nicer with better ambiance, and food than the F Lounge.
This is something that they have to address. Almost all the OneWorld lounges have better F lounges than the J lounges. MH didn't think about it before they designed the lounge at the Satellite terminal, which essentially makes it like a huge TK/TG lounge with lots of offerings but it lacks the consistency and uniqueness of it. They can't do the the other way either by swapping the F lounge with J, because I believe they don't have enough F passengers or OneWorld Emeralds flying them yet.
Maybe they should make the F lounge much more exclusive by creating an exclusive menu so passengers can order whatever they want in the J lounge, but the waiters have to bring them the food. I was there yesterday, and I have been in F and J lounges. They did bring the food to me from the J lounge, but I think they need to do better job with that.
Apparently, their level of hospitality is there, but by looking at the design of the lounge, they need to improve especially the showers area. There's gap between the doors so technically you can see it through inside. Shower rooms do not have any chairs or anything. Housekeepers technically remove all the dirty towels, but that's it. The used shower rooms were all wet when I entered there. I am not saying they have to do exactly like BA/JL/CX or TG lounges do, but at least there's something they need to address in order to attract more F passengers to fly them.