FlyerTalk Forums - View Single Post - Departure time changed, what is the refund rule?
Old Apr 7, 2013 | 12:59 pm
  #23  
mnbp
1M
All eyes on you!
15 Years on Site
 
Join Date: Nov 2009
Programs: DL DM 1MM
Posts: 3,558
Originally Posted by MSPeconomist
Can't you also get a refund for a change from mainline to DL Connection?
http://www.dot.gov/airconsumer/codeshare-disclosure

http://www.dot.gov/sites/dot.dev/fil...odeshare.8.pdf

http://www.ecfr.gov/cgi-bin/text-idx...57_main_02.tpl

From the above, DOT requires that airlines provide clear notice to customers of the airline operating each flight included in a ticket purchase transaction. Since clear notice prior to purchase is required, it seems to me that it follows that if the operating carrier is changed (for example mainline to connection), the ticket becomes fully refundable (to original form of payment, not a voucher) at the customer's option.
mnbp is offline