Originally Posted by
epiding
Anyone know how to reach someone to directly TALK to someone about all this?
I assume that the department that investigates possible fraud is still there and the normal DM numbers won't get you in touch with them. They'll do their investigation, come to their own conclusions, and if it does result in penalties for you the most you're likely to get is a generic letter about violating the DM rules.
That seems to be the case with the majority of such cases, and most cases reported here involve trying to maximize the bonus miles by sharing miles between accounts.
You could try writing a letter to someone in the upper ranks of the food chain - Director level and up. That may get you a call from someone.
Jim