Upgrade given: J - F

Upgrade location: At the gate

Route: DXB-JNB

Flight number: EK765

Type of ticket: Flex

Date of travel: 05/04/2013

Tier status: Platinum

Tier miles to date: 47750

Skywards miles balance: 73750

Number of pax on the same PNR: Single

Skywards DOJ (approx): 2006

And of course the first letter of your surname! D