Originally Posted by
MichaelColey
So what can I expect for breakfast at the various brands (as a Gold or higher)? I prefer something like HGI or Embassy Suites, where there are plenty of hot protein choices, rather than the low-quality, carb-focused buffets that most chains offer. As a Gold or higher, would breakfast be free at all of them?
Breakfast is the one benefit that has kept me with Hilton, especially HGI where you have a combination of a decent buffet and cooked to order items.
This morning, at the Navy Yard CY, I experienced my first not-even-free-coffee CY experience. It will likely be my last. I'm in the process of canceling all upcoming CY reservations and will try out some of the other companies' similar level properties. Over free coffee, which costs CY about $0.65 a pot, CY is losing $500 in bookings over the next month and probably a couple thousand through the end of the year. Yeah, that makes financial sense. Nickel and diming customers drives customers away.
One more thing about CYs, SHS and FIs...always check TripAdvisor before booking these brands. Many of the properties are pretty old and not in good shape. Many are shiny, new properties with comfortable beds, nice linens and convenient work areas, but you'll likely want to avoid the older properties.