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Thread: Risks to staying "protected" on a later flight instead of confirming the change?
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Old Apr 5, 2013 | 9:47 am
  #14  
StayingHomeIsBetter
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Originally Posted by javabytes
In that case they're doing it wrong. And some agents flat out refuse to protect passengers in the traditional sense of the word, citing it is now policy that you can only be on one flight or the other. But a good agent, and I believe the website auto-protect, will confirm you on both.
Yes, I have seen a lot of variability in the understanding that agents have of the policy.

I have also had DC agents protect me only to see the DL computer remove the protection. Process repeated several times on the same situation.
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