Originally Posted by
whimike
When they first introduced the ability to change your ticket online, it was very buggy but it worked. Since about 6-8 months now this feature has never worked and gives that error message. To note, all if my EK flights are booked on the EK website
Perhaps they just decided to disable the feature, with the error message, rather than have it buggy.
I second that, its been hit and miss. Although I find that tickets which are just direct returns tend to work and those with a transit or stopover are the ones that have issues