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Thread: Risks to staying "protected" on a later flight instead of confirming the change?
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Old Apr 4, 2013 | 10:44 pm
  #9  
mnredfox
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Originally Posted by MSPeconomist
Not according to some agents I've dealt with during the last year or so as a DM. I've been told that I was protected, only to be unable to get boarding passes for the connections. Then when I arrive at the connecting airport, I've been told that I have no seat on my earlier original flight. It's very frustrating, especially when I emphasize that I do not want my original flight reservation to be cancelled. Then DL gives me the seat request card and at the gate I discover that DL thinks I'm standby on the flight I booked, ticketed, and confirmed a month earlier.
In situations like this, I'd rather talk to an agent than rely on DL IT to do what it would seem like it should do.
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