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Old Apr 2, 2013 | 6:55 pm
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rjbinney
15 Years on Site
 
Join Date: Jun 2009
Location: PHL
Programs: US CP, Hilton Diamond, Marriott Platinum, SPG Gold, DL Gold, Hertz, Avis
Posts: 52
What's the best way to recognize / comment on an employee / crew?
I have plenty of "Above and Beyond" certificates for USAir, but I had the strangest thing happen to me yesterday - I received superlative service from a United employee.

Not once in my years of travel have I been able to say that!

I'd like to drop an email to someone official and let them know! But who?
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