Originally Posted by
Tyrolean
Nice! I had a similar experience with AB. I handed over the phone to the ticketing agent - they shouted at each other and the problem stayed. Now I forward the stuff to my lawyer.
So there are days where you lose and there are days when the others are winning.
.. and then there are the times where you have to deal with LH where even if the ruling is in your favour, getting your share will still be an odyssey.
Is AB also that bad these days? I have limited recent memories.