Originally Posted by
cottonmather0
Yeah, quite wild. If that had happened to me flying with my kids I would be done with United forever. All of the UA employees may have been incredulous, but it's quite telling that there were no offers to make it up to the pax in any way.
There is an assumption that the story is telling the WHOLE story. Somehow, I suspect there was a little more going on for the pilot to choose to make an unscheduled stop to off-load the passengers.
We're only heard one side of the story.