FlyerTalk Forums - View Single Post - UA captain diverts flight, removes pax because of IFE complaints

Apr 2, 2013, 8:54 am

#11

cottonmather0

Join Date: Nov 2004

Location: IAH mostly.

Programs: I still call it Onepass every now and then. Platinum.

Posts: 500

Quote:

Originally Posted by waxearwings

http://www.theatlantic.com/national/...engers/274512/

I think the CS issues mentioned in the first part are old hat for this board, but the complaint about having the flight diverted for requesting the captain to turn off the movie is pretty wild.

Yeah, quite wild. If that had happened to me flying with my kids I would be done with United forever. All of the UA employees may have been incredulous, but it's quite telling that there were no offers to make it up to the pax in any way.