Originally Posted by
tangey
It might say that, but clearly they can't allow a lowering of IHG price after you have made your IHG booking as a valid reason for not accepting a BRG claim, otherwise, drop the rate, invalidate the claim, and then raise the rate.
You would think so. I thought this about choicehotels too but this is exactly the reason they gave for denying some of my claims - they waited to see if the hotel wanted to lower their rate, which they did, and then instead of giving me the free night they gave me the hotel's new rate.