Originally Posted by
MSPeconomist
If mother has a paid business class ticket, it might be flexible. Has anyone asked about changing her ticket to match father's?
Sadly, not flexible. at any rate, multiple calls to KLM have been of no avail, either way. Flight is in a few hours, so will try one last time at the airport. Otherwise, it is status quo - which isn't really the end of the world
Thanks everyone for your help. Mods, please feel free to close this thread unless you feel it will be of help to someone else.