FlyerTalk Forums - View Single Post - United's Current Boarding Process (with Wiki) [Revised, May 2013]
Old Apr 1, 2013, 1:22 am
  #2442  
jackal
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Originally Posted by exerda
It would definitely explain some of the problems, but not the scrums for groups 1 & 2.
I was specifically referencing boarding times (which is one of three separate and almost unrelated complaints brought up in this thread). I still have a hard time buying that the size or selection or order of groups 1 and 2 have any noticeable effect on boarding times. Thus, until channa's post about UA still not using WilMA, I was never able to reconcile why the current boarding process takes longer than PMUA's. Now it makes sense.

The groups 1 and 2 issues and gate licing issues are separate, and while they do need to be dealt with, as far as boarding times (which affects aircraft utilization and turn times) goes, I suspect fixing SHARES to do WilMA would pretty much take care of that.

I wonder why it took four months and 2,400 posts for someone to point out that UA isn't doing WilMA now...
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