Originally Posted by
correctioncx
There is no automated system to allocate those seats it is done manually the criteria they use is status. I'm not sure why ur wife got it but generally it is for status pax
Not only my wife, but my status-less son, too. In the same PNR with onward F connection. 4 times. In the case of United, the status of the issuing account travels with the passenger. Perhaps something similar with CX? Though that wouldn't explain why I consistently have to ask at the airport.