Originally Posted by
qwest01
For this situation you need a smart phone, a wifi connection and the Skype app with some credit in your Skype Account.
I don' think you can amend or cancel an Avios booking online.
I've been able to cancel / change a Avios RFS booking online if the booking was made via ba.com, if the booking was made via avios.com, it's classed as a travel agent booking and you have to call Avios directly.