Originally Posted by
Doc Savage
Sounds like she was just having a bad day and used BS to get things her way.
Shades do not have to be up while on the ground. In hot climates, they often keep them down to help keep the plane cool.
Yup, I remember in 100F ELP when both UA and CO asked us to close the shades as soon as we landed, and they stayed closed until ready for pushback.