Upgrade given: Y - J

Upgrade location: Advised in Lounge we were on list. Told to come back 1 hour before departure. New boarding pass issued

Route: DXB-VCE

Flight number: EK135

Type of ticket: Saver

Date of travel: 30/03/13

Tier status: Silver

Tier miles to date: 27000

Skywards miles balance: 44000

Number of pax on the same PNR: Single

Skywards DOJ (approx): 01/10/2005

And of course the first letter of your surname! R