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Thread: "This (KL) flight will never be bookable with SkyMiles!"
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Old Mar 30, 2013 | 2:23 am
  #15  
mnredfox
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Originally Posted by mfdii
This happens more than we know. I was trying to book CMH-CPH and for months the website wouldn't let me price it. When I was ready to book, I had pieced together segments I knew were low Y tickets and called the DM line. First agent said she saw availability but couldn't book. I hung up, did some research, and called back. I mentioned my problem to the agent. He said he knew exactly what I was talking about and he was able to book the tickets after an hour on the phone.

All in 1.5 hrs to book my delta award tickets. I booked ORD-CPH the same day on UA (J 100K miles) and it took 10 minutes. The longest part was chatting with a friend regarding the routing, and I never had to call anyone.

Call, call back, call back again.

http://www.flyertalk.com/forum/delta...l#post20341605

This is a good thread as well:

http://www.flyertalk.com/forum/delta...er-thread.html
Ditto on those threads.
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